In this book excerpt from The Future of Work, Dr. Tom Malone focuses on the design questions that surround collective intelligence. As the founder of the MIT Center for Collective Intelligence, Malone is well-versed in answering one of the most pressing questions: how can organizations harness the collective intelligence of their employees and beyond? Malone provides readers with details and facts that shed light on the future of work and the role collective intelligence will play in it (2013).